What do I do if I have concerns about care?
If you have any concerns about the NHS care you’re given for your pancreatic cancer, talk to the consultant, specialist nurse or keyworker first. It’s important to raise any concerns you have. Don't be worried that speaking up will affect future treatment and care.
If that doesn’t improve the situation you may want to make a complaint.
- In England, you can speak to the Patient Advice and Liaison Service (PALS).
- In Scotland, you can speak to the Patient Advice and Support Service. You can find out about them from Citizens Advice Scotland.
- In Wales, you can speak to the Local Health Board or NHS Trust. Find out more from NHS Direct Wales.
- In Northern Ireland, you can speak to the Northern Ireland Commissioner for Complaints. Find out more from Citizens Advice.
Published June 2017
To be reviewed June 2019