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Thank you for your interest in attending the virtual meeting and Q&A with Dr Pilar Acedo on the 3rd March at 12:30-1:15pm. To register to join, please sign up here:

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Please find some FAQs below. If your question hasn’t been answered, please email us at

How do I attend the virtual meeting and Q&A?

This virtual meeting will be held on Zoom. After you register on the link above, we will send you an email with a link to join the session. You can join on a computer, laptop, tablet or smartphone – any device with an internet connection.

You can also join a TEST meeting to familiarise yourself with Zoom prior to the meeting by visiting:

If you are having issues joining the Zoom meeting, please visit the help pages: This has step-by-step written and visual guides for all platforms and devices.

Do I need a Zoom account to attend?

You do not need a Zoom account to be able to attend.

How do I install the Zoom app?

The Zoom app is free to download and free to use.

The Zoom app is available on:

We recommend downloading the app as it provides a better connection and more features.


Do I need the Zoom app to be able to join?

If you do not wish to install the Zoom app, you can join through your web browser. Simply click on the ‘Click here to join’ link in the email we have sent you. This will then open a new window in your browser where you will be able to join and view the meeting.

Will people be able to see and hear me?

There will not be an option to turn on your camera or audio for this meeting. We are expecting a large number of people to attend and so we’ve taken the decision to manage the meeting in this way.

There will be a chat box and a Q&A box available though if you would like to contribute.

Can I still join if I don't have a computer/laptop/smart phone/internet connection?

Yes you can!

You can join the virtual meeting by telephone too. In your joining details email, there will be a selection of telephone numbers for you to choose from depending on your location. There may be several options if you are based in the UK and Ireland, you can use any of these telephone numbers to dial in.

This number is usually included in free call packages but check with your mobile or landline provider first.

The automated voice will ask you to enter the meeting/webinar ID followed by the hash key. You can find this in the email with the joining details.

It may then ask you to enter your participant ID. You can skip this by pressing the hash key.

If you are early, you will be put on hold until the webinar is ready to begin.

If you would like to ask a question, the following commands can be entered using your phone’s dial pad:

  • *6 – Toggle mute/unmute
  • *9 – Raise hand

How can I ask a question during the virtual meeting?

We will have a Q&A box available during the meeting where you can type in your questions. You will have the option to submit your question(s) anonymously. The speaker can answer you live or type an answer which they can send publicly or privately depending on the nature of the question.

If you are tuning in via your telephone, please dial *9 to raise your hand and the presenter will know that you have a question.

How do I use the chat function during the virtual meeting?

At the bottom of your screen there is a ‘Chat’ option. When you click on this it will open up a chat box. You can use the chat function to send messages to ‘All panellists’ or ‘All panellists and attendees’ depending on who your message is for.

Can I send my question in beforehand to be answered during the Q&A?

Yes that’s absolutely fine! If you have any burning questions already in your head, please email them to us at and we’ll do our best to make sure they’re answered during the Q&A.

If you’ve sent in a question ahead of the Q&A, you’re more than welcome to ask any other questions you have on the day as well.

What happens if I can no longer make it but want to watch?

We’ll be recording the virtual meeting and sending it to everyone who was unable to make it on the day via email. So check your inboxes in the days following on from the virtual meeting.

If you haven’t received the recording after 7 days, please email us at to request a copy.