Community Fundraising Manager

Are you an experienced community manager looking to put your experience into practice to help support a fantastic cause?

We are expanding our team and we are now seeking a confident, experienced, and proactive Community Fundraising Manager!

About the role:

You will lead in developing and delivering the community strategy driving our community fundraising pipeline forward to become a sustainable multi-million-pound income stream over the next 5 years.

This is an exciting time to join as you will have the opportunity to put your own stamp on our community programme! You will grow our current portfolio, build our regional programme which has so much potential and support the team to create engaging multi-channel communications to our audiences with the aim to improve retention and increase acquisition.

The role will work collaboratively with our other Supporter Acquisition & Engagement Manager (Community and Events) whose main focus is on our sporting events programme and events team.

You’ll manage two senior officers to deliver new and existing insight-led fundraising products including virtual fundraisers, and our flagship fundraisers – The Big Step Forward (which is currently a virtual event, being taken to a hybrid model in 2023) and our yearly fundraiser around Pancreatic Cancer Awareness Month.

The team structure has been set up in this way to ensure flexibility and to allow us to be adaptable to the evolving market and our programmes. The roles and teams will work in partnership with one another, prioritising and sharing resources, and sharing insights and learnings.

Key accountabilities include:

  • Manage two Supporter Acquisition & Engagement Senior Officers
  • Develop and implement a sustainable, insight-led community fundraising strategy with the aim to make this a multimillion-pound income stream.
  • Develop and implement insight-led new community products using a test and learn approach.
  • Create robust, insight-led, and multichannel supporter journeys that maximise engagement, increase registrations, improve retention and cross-sell into products across the mass fundraising team and the wider organisation
  • Support the senior officers to project manage and deliver two flagship fundraisers, virtual fundraisers, and our current community product offer.

About you:

  • You will be a proactive team player
  • You will have previously worked in a community fundraising role with people management experience
  • You will be creative and motivated by insights and analysis to drive forward new ideas and initiatives, as well as be able to identify areas for improvement within our current activity.
  • Proven ability to develop and deliver a successful and sustainable community strategy.

Please see the job description and person specification for full details of the role. If you wish to discuss the role informally, before applying, please contact Hannah Hamilton-Skerritt, Senior Supporter Acquisition & Engagement Manager (Community & Events) at

Please note this role is known internally as a Supporter Acquisition & Engagement Manager (Community & Events).

About us:

It’s unacceptable that more than half of people diagnosed with pancreatic cancer die within 3 months. Survival rates have improved enormously for most cancers, yet for pancreatic cancer, this is not the case. And, with treatment and care affected by the pandemic, the situation has only gotten worse.

Pancreatic Cancer UK is a national charity dedicated to taking on this injustice using every possible means. We’re supporting people with pancreatic cancer now, campaigning, and funding vital research to transform the future.

Working with us:

We are an inclusive employer looking for people who can demonstrate dedication to our cause and values.

We celebrate all aspects of diversity and inclusion and believe in appointing the right person for the role and, that there should be no barriers to work and employment. We are aiming to be an organisation whose workforce broadly reflects our society and creates a positive environment for everyone to flourish, therefore we particularly welcome applications from candidates who consider themselves to be in a diverse minority.

We offer a dynamic, high-performing, and supportive place to work with friendly and welcoming staff who are really focussed on moving our cause forward and report a high level of job satisfaction. We are a growing and changing organisation and this brings the opportunity for our people to grow with us and to contribute and influence who we are in the future. We only have one office which is based in London on the river with spectacular views towards Westminster (SE1), and, we feel that for the size and type of organisation that we are, it is highly beneficial that our people come into the office at times, as this works great for creating positive energies, collaboration between different teams and supports our culture of impactful and responsive working. We believe having different ways of connecting, interacting, and working is good for everybody and better for us as an organisation. We don’t feel that it is necessary for everyone to be in the office all the time and so we envisage that this role will be a blend of working from home and working in the office under a hybrid working model, and we are happy to consider flexible working options.

  • Contract: Permanent
  • Salary: £37,183 per annum, inclusive of London Weighting
  • Hours: 35 hours per week (Monday-Friday)
  • Location: Working from home and in the London Office
  • Closing date: 17 May 2022. Please note we will close this opportunity earlier should we receive enough suitable applications
  • Interview dates:
    • First round interviews will take place remotely on 26 May 2022. If you are invited for an interview, you will be asked to prepare a presentation prior to the interview to present on the day.
    • Second round interviews will take place on 31 May 2022 at our London Office.

About our recruitment process:

We are a small but growing charity, and like every other organisation, we are aware that the recruitment market is competitive and that great candidates do not stay on the market for long and in some cases resource is scarce. Every vacancy is a gap for us in which we do not have the correct level of resources to help us combat our fight against Pancreatic Cancer and make a difference in increasing survival rates and supporting those impacted.

We also know that candidates want us to come back to them quickly, so we may do rolling interviews as part of our adaptive recruitment process. We do not want anyone to feel excluded by this approach and we will do our best to accommodate a suitable time for your interview that works for you and our hiring managers. If you have a question about the role/ process just get in touch with us! We are happy to chat this through!

How to apply:

  • Please review the Job Description, Person Specification Criteria, and attachments below
  • Please address the criteria in the person specification form. This information will be used to select candidates for interviews.
  • Your completed application form and CV should be sent to

You must have the right to work in the UK when you apply.

Download the Job Description & Person Specification (JDPS) and application form below:

Diana’s letter to our candidates

JDPS – Supporter Acquisition & Engagement Manager (Community & Events) – May 2022

Main T&Cs and How to apply – Supporter Acquisition & Engagement Manager (Community & Events) – May 2022

Supporter Acquisition & Engagement Manager (Community and Events)- Application form