Data protection

By completing the contact form below, you can let us know how we can get in touch with you. You’ll also find details on the new data protection laws (GDPR) effective from May 2018, links to our data protection promise and privacy notice. Any questions do get in touch and as always, thank you for your support of our work.

Fill in our contact preferences form

Our promise

We take your data protection rights seriously. After all, we wouldn’t be able to continue our fight against pancreatic cancer without your involvement and support.

When handling your data, we will:

  • Fully outline what we do with it in clear and accessible language – see our Privacy policy for more details.
  • Only ask you for information that we need to give you a great experience of our charity.
  • Only keep your information for as long as it’s necessary.
  • Make sure that we don’t contact you or use your data in ways that you don’t want us to.
  • Keep your information safe and secure.
  • Deal with any concerns about how we use personal data in an open and timely way.

We won’t:

  • Sell your data and won’t share it with any other organisation for their own marketing purposes.
  • Keep any sensitive information about you (eg. information about your health) without your consent.
  • Use your data in ways that you wouldn’t expect.

For more information about how we use your data, please call 020 535 7090 or send us an email.

Read our privacy policy

Frequently Asked Questions

What is GDPR?

The GDPR is a set of data protection rules that became part of UK law in May 2018. The new rules are being introduced to harmonise data privacy laws across Europe and will give you greater protection and rights over what happens to your data.

How will it affect my relationship with you?

In the future, organisations need to be much clearer with you about what they do with your data. That’s why we’ve updated our Privacy policy to give you more information about what we do with your personal data and why we do it.

The new rules will mean that you’ll be able to have easy access to your data so that you can see how it’s being used. You can also ask for your data to be deleted if there’s no compelling reason for organisations to keep it. On that basis, we’ve taken steps to make sure that we can deal with any of your data protection queries quickly and efficiently.

If you don’t want to us to use your data in a certain way you can tell us and we’ll respect your wishes. For more info about your specific rights under the GDPR, please read our Privacy policy.

We’ll also give you more details about the sort of information that we’ll send to you before you give your consent for us to stay in touch and we’ve made it easier for you to opt out of future contact.

How can I change how you contact me?

You can change how you hear from us at any time by calling 020 3816 0707 or emailing us. Alternatively, you can fill in our contact preference form.

Who can I contact if I have any concerns about how you’re using my data?

We’d welcome the opportunity to directly deal with any concerns you’ve got in the first instance – you can call us on 020 3816 0707 or email  us.  Alternatively, contact the Information Commissioner’s Office (ICO).