The following rules and conditions of entry (the “Rules”) relate to ‘Light a Candle in Memory – 1st December 2022’ (the “Event”) organised by Pancreatic Cancer UK (“PCUK”).  

Conditions of entry   

1. By signing up to be a part of this Event and the Facebook group, you agree to respect and follow these Terms and conditions (including any amended versions of the Terms and conditions as amended by Pancreatic Cancer UK). 
2. Your details will be passed onto Pancreatic Cancer UK from Facebook and Give Panel, so that Pancreatic Cancer UK can contact you about the Event. 
3. Money pledged via online fundraising pages is collected automatically. Participants may also pay in fundraising monies or donations by calling the supporter care team on 020 3535 7090 with credit or debit card details to make a payment over the phone; or
   sending a cheque made payable to “Pancreatic Cancer UK” stating your full name and referencing the Event.
   All participants have a legal responsibility to ensure that all fundraising monies/donations received in connection with the Event are paid to PCUK as soon as possible after the Event. Fundraising monies/donations which are raised offline must be paid by no later than 15th December 2022, attached to a sponsorship form which can be downloaded at www.pancreaticcancer.org.uk/sponsorshipform. PCUK must receive the full amount of sponsorship money donated to you. Money received in sponsorship for the Event should not be used to cover the cost of travel to/from the Event, or equipment/clothing for the Event. 
4. Should you decide to withdraw from the Event, all sponsor forms and sponsor money collected must be forwarded to PCUK or, following a request from the sponsors, returned to the sponsors to the extent reasonably possible. You will contact PCUK immediately if you need to withdraw from the Event. 
5. You must adhere to the rules and regulations of the Event as stated in the Facebook group. For reference, please visit www.facebook.com/groups/468878378585684/manage_rules  
6. Participants aged under 18 must provide contact details of their parent or legal guardian, and must receive permission from that parent or guardian to take part in the Event and receive communication from PCUK about this Event. 
7. Any personal information you share in the Facebook group is at your own risk. Please make sure you update and manage your own privacy settings as you see fit. 
8. You agree that PCUK may use without payment, any photographs, videos and other images in which you appear which you post on the Facebook group, in our brochure, website, social network marketing activities or any other relevant promotional material. PCUK will not, however, identify anyone by name without their prior agreement. For further information on how Pancreatic Cancer UK may use your photo and other personal data we process, please refer to our privacy policy (https://www.pancreaticcancer.org.uk/privacy-policy/). Should you prefer that PCUK do not use any such images in which you may appear which are taken during the Event in any promotional materials or if you do not wish to be the subject of any photography, please notify us by calling on 0203 535 7090 or by emailing supportercare@pancreaticcancer.org.uk. 

HEALTH & SAFETY AND MEDICAL 

1. Participants enter the Event at their own risk. PCUK shall not be liable for any injury or loss to persons or their property that might occur as a result of their participation in the Event, other than in respect of any injury or loss arising as a result of our negligence. For the avoidance of doubt, nothing in these Rules shall operate to exclude or limit any liability which cannot legally be excluded or limited. 
2. Before you light your tealight we suggest you read through the Fire Services’ candle safety advice to ensure you are lighting your tealight in a safe way https://www.fireservice.co.uk/safety/candles/  

• The tealight is not suitable for children under the age of 12 years old – fire hazard 
• Do not use flammable clothes while lighting the tea lights 
• Do not leave the tea lights unattended while burning 

If you’ve joined the Facebook Group and filled in the form to receive your free candle, then the only other thing to do is set-up your Facebook In Memory fundraising page. Once you’ve completed these 3 steps, you’re all set for the 1st December. Why not post in the Facebook group to say hello and let everyone know who you’re lighting your candle in memory of. 

No, it’s completely free to sign up. 

Fill in this sign up form here. 

Simply copy and paste this link into your browser and click the blue ‘Join Group’ button.  

You can find them here. 

• Light your candle during the evening at a time that works for you.  
• Fill in the postcard that we’ve sent you. You can write your favourite memory or the name of the person you’re lighting your candle for.  
• Share your In Memory fundraising page with your friends and family. 
• Take a photo/video and share it in the Facebook Group with your favorite memory.  

We will be in the Facebook group with you reading all your wonderful stories and answering any questions that you may have. We will be posting a special video in the group at 8pm and we’d love for you to join us. 

There is no set time, light your candle at any time during the evening that works for you. We will be posting a special video in the group at 8pm and we’d love for you to join us.  

There is no set place, light your candle at home, work or wherever you may be. 

Absolutely, light your candle on a date and time that works for you, we’d still love to see your photos/videos and story in the Facebook group. 

We suggest you read the advice on UK Fire Service resources. The London Fire Brigade also has some helpful advice. Make sure you  keep your postcard a safe distance from you candle.  

It has a 4 hour burn time. Make sure you put out your candle when you leave the room and especially before bed.

We know that this can be a difficult time and it is natural to feel a range of emotions after someone close to you has died from pancreatic cancer. There is support available to help you cope, we have included more information on our website here.

Participants aged under 18 must provide contact details of their parent or legal guardian, and must receive permission from that parent or guardian to take part in the Event and receive communication from PCUK about this Event. 

We are keen to hear from people who are interested in sharing their story on our website, or with the media. You can read more about both of these opportunities on our website here.

We’ll count all the amazing donations you’ve collected and let you know how much was raised in total, you’ll receive an official thank you from us to share with everyone who donated to your page. 

We’ll aim to give you an update before Christmas. 

We’ll keep the group open for a little while as we know not everyone will be able to light their candle on the 1st December. We’ll keep an eye out and we’ll give you plenty of warning before we close it.  

Yes, you can access it here.  

Yes, please see these instructions below: 

• The candle is not suitable for children under the age of 12 years old – fire hazard 
• Do not use flammable clothes while lighting the candle 
• Do not leave the candle unattended while burning 

Your welcome pack with your candle and postcard will take 7 -10 working days to arrive. The last day you can register for your candle is 17th November. 

You can use the space on the postcard to write the name of the person you’re lighting your candle in memory of, or include your favorite memory/story about them.  

Yes, you can contact our Supporter Care Team on supportercare@pancreaticcancer.org.uk or call 020 3535 7090 and select option 2.

Head to this link here and follow the steps to set-up your page.  

What can I use instead? You can set-up a Together in Memory Tribute page through our site here. It’s very easy to set-up and you’ll follow a step by step guide. 

Absolutely, you don’t need to set-up a Facebook fundraising page, you can re-share the link to the page you already have set-up and let you friends and family know what you are doing.  

Unfortunately, yo=u won’t be able to link them together, but if you let us know we’ll be able to tally up your total and include it in your final thank you so you can see how much you raised. 

Unfortunately, you won’t be able to link them together, but if you let us know we’ll be able to tally up your totals and include it in your final thank you so you can see how much you raised together.

Absolutely you’re still more than welcome to join us on 1st December to light your candle in memory of your loved one! If you’d like to make a one off donation you can do so on our website here Please make sure to fill in the comments box ‘In Memory Facebook Candle’ so we know where your donation has come from.  

You can download a sponsorship form here.

Your fundraising page is automatically set to stay open for 3 years, but you can amend the end date at any point. 

There is no set fundraising target, anything you’re able to raise will be amazing! 

Setting up a Facebook Fundraiser is the easiest way to raise money. You can set one up in just a few seconds here. And then it’s easy to share the page with your friends on Facebook.

We do not accept cash donations, however if you do receive a cash donation, you can pay the funds into your personal bank account and make an online donation: 

• Donate directly onto your fundraising page. 
• Donate via our website. Please make sure to fill in the comments box ‘In Memory Facebook Candle’ so we can attribute the fundraising to your fundraiser. 

Donate via bank transfer into our account: 

Account Name: Pancreatic Cancer UK
Bank: Barclays Bank
Sort Code: 20-71-03
Account number: 83514536
Ref: Your Name 

If you make a bank transfer please email supportercare@pancreaticcancer.org.uk with your name, the date, amount of the donation and what it relates to – ‘In Memory Facebook Candle’ so we can attribute the donation to your fundraiser. 

The funds you raise will support world-leading research to find breakthroughs in new treatments and further improve the speed of diagnosis into pancreatic cancer. You will also be enabling us to be there for people now by supporting our services. Our friendly specialist nurses are only a call or email away. They are specialists in pancreatic cancer and can talk for as long as is needed.

Unfortunately, if your page has closed you can’t reopen it and we will not be able to log the funds raised on your previous page, on your new page due to Facebook restrictions. If you would like to continue your fundraising, you’ll need to set up a new page. We recommend writing a few words on the page noting how much you previously raised so that all your friends, family and donors can see. If the date hasn’t passed then you can update the end date of your fundraising page by following the below steps. 

1) Go to your fundraising page 

2) Click “Edit” under the main image and headline 

3) Scroll down to the box that says “Set the End Date” 

4) Select a date. 

5) Then click Save in the top right