Pancreatic Cancer UK Big Win Raffle FAQs

The Big Win Raffle is a raffle for Pancreatic Cancer UK supporters that gives you the chance to win prizes, including a £4000 top prize. You will be sent ticket books via the mail and you can buy raffle tickets for £1 each. You will need to send the response form back to us by 13th September to be entered.

We will enter their tickets into the raffle and tickets will be drawn on 18th September to determine a winner. If your ticket number is drawn, you will win a prize. Rules for the raffle can be found here on our website.

If you have received ticket books in the post, you can complete the response form and send it back using the freepost envelope provided. 

If you have not received the mailing, please call our Support Team on 0330 678 3185. 

Currently we are only able to accept entries via post or over the phone. Please call our Support Team on 0330 678 3185 if you would like to buy tickets. 

You should keep hold of your purchased raffle ticket stubs so you have receipt of entering the raffle. We will contact any winners after the draw date of 18th September and publish the winning numbers on our website by the 25th September. 

You have until the 13th September to return your response form letting us know you’d like to buy tickets. The winning tickets will then be drawn on the 18th September. We will contact all winners by the 25th September to arrange winnings being paid to them. 

There is a top prize of £4000 for one lucky winner. Then 1 prize of £500, 2 prizes of £250 and 4 prizes of £100. Lastly one winner will receive a £150 voucher for The Real Greek which has been donated by the company. 

We will be using a random number generator to draw the winners. Once a ticket is drawn it is removed from the draw, therefore it is not possible for one number to win more than one prize. There will be 9 winners in total and prizes will be allocated in the order the ticket number is drawn based on value of the prize e.g. first ticket drawn will won top prize.

We will get in touch with winning players by the 25th September to arrange winnings being paid out. We will contact you via phone call or email in the first instance. If we do not hear back from you by the 25th September, we will reach out via post. Winnings will then be paid via BACS transfer. 

If prizes haven’t been claimed within 6 months of being notified, we will treat the prize as a donation. 

We will publish the winning ticket numbers on this page by the 25th September.  

Any responses that we receive after the closing date of 13th September will be treated as a donation. 

All players must be 18+ to enter – we will ask you to self-verify your date of birth upon entry and upon paying out any winnings.  

Players must also be a resident in Great Britain (for the avoidance of doubt, this excludes Northern Ireland, Channel Islands, Isle of Man and BFPO addresses.)  

If someone wins the raffle that is under 18 or lives outside of Great Britain, we will not be able to pay out the prize and we will re-draw. 

You can buy a maximum amount of 50 tickets.

Each raffle ticket costs £1. 

The raffle prize pot comes from players buying tickets to enter the raffle. The prize pot is not made up of donations from supporters who have donated to us outside of the raffle. 

After the raffle is drawn, we will publish information on this page about how the proceeds have been split between paying out prizes, administration costs and going towards our charitable objectives.  

Please email us at supportercare@pancreaticcancer.org.uk or call us at 020 3535 7090 to let us know you would like to opt out of future raffle and lottery mailings.

If you would like to self-exclude from being able to enter future raffles and lotteries, please fill in our self-exclusion form online here. You can also call our Supporter Care Team on 020 3535 7090. 

We work with Barclays to process payments and they have requested that we enter the CVC number when entering payments. We will securely destroy all card information after it has been entered and it is not stored in our records. 

There is a 1 in 1500 chance of winning a prize based on our estimations of number of entries. Odds of winning a prize in the raffle will be based on how many entries we receive.  

Please get in touch with our Supporter Care Team by emailing supportercare@pancreaticcancer.org.uk or calling 020 3535 7090. 

We can send you a reminder of your raffle ticket numbers. Please get in touch with our support team on 0330 678 3185. 

Pancreatic Cancer UK is licensed and regulated in Great Britain by The Gambling Commission under account number 63157. 

If you feel you have a problem with gambling, visit www.begambleaware.org or call the GamCare National Helpline on 0808 8020 133. 

GAMSTOP is a free online service that allows you to exclude yourself from using any gambling websites and apps run by companies licensed in Great Britain, for a period of your choosing. Visit www.gamstop.co.uk to find out more. 

Please call our support team on on 0330 678 3185 or email us at supportercare@pancreaticcancer.org.uk  

You are welcome to sell the raffle tickets you have received to your family and friends. Each person buying tickets must fill in their personal details and return it in the freepost envelope. Each individual should keep the ticket stub of the tickets they have bought. 

You can send multiple cheques with the response form. Card payment can only be taken from one card. 

Alternatively, family and friends can call our support team and request their own book of tickets by calling 0330 678 3185.