Our free Support Line is staffed by specialist nurses. It is open Mondays, Tuesdays, Thursdays and Fridays between 9am and 4pm, and Wednesdays between 10 am and 4 pm. Call 0808 801 0707
You can email our specialist nurses and they will get back to you, normally within 48 hours unless it’s a weekend or public holiday.
If you just feel overwhelmed and not sure who to turn to, contact our nurses, and they can help.
It was such a relief to be able to talk frankly with someone who was so incredibly well informed at the same time as being so compassionate. It was very liberating to be able to speak candidly. You have been such a comfort.
Using our Support Line, emailing us, or using WhatsApp* is completely free – you will not be charged for any calls made within the UK.
*Please check network or data charges with your network provider if applicable.
We will keep your personal details, along with a very brief summary of the discussion, email or WhatsApp exchange we have had with you, on our secure database. This record is confidential, and only the team involved in supporting you will be able to access it. A record will only be kept if we have your consent – you can stay anonymous if you prefer.
We are able to speak with you and a support person, if you have one, to help you during the call. Alternatively, you can contact us via email or WhatsApp.
We can take enquiries from outside the UK, but please be aware that we can only give general information about pancreatic cancer, and we are unable to advise on healthcare systems overseas. If you’re outside the UK, it may be easiest to email us, rather than call or WhatsApp.
Circles – your community space via WhatsApp and private Facebook groups
