Who do I contact in an emergency?

It is important to know who to contact if you need help in an emergency or outside normal hospital hours.

Your hospital team will tell you who to call if your symptoms get bad at night, or at the weekend.

If you are being cared for at home, your GP, community nurse or palliative care team should explain what to do if you need help out of hours.

If you are having chemotherapy, you should be given a 24-hour emergency phone number. Call this if you are unwell or need information about side effects. If you haven’t been given an emergency number, ask your nurse for this.

If you live in England, Wales or Scotland, you can call 111 or use NHS 111 online for advice out of hours. In Northern Ireland, there are local out of hours phone numbers for each region, which you can find on the nidirect website. Your GP answer phone message may also have an out of hours number for you to call.

The doctor or nurse should also tell you what to do in an emergency. If they haven’t, ask them.

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“It’s really important to have easy access to out of hours contact numbers. Keep them on the fridge or somewhere handy.”

May 2024

To be reviewed May 2027