Unless otherwise stated, there will be no refunds for the cost of any SMS donation made, or for any misdialled short codes or misspelled keywords.
All supporters must obtain permission from the bill payer before sending a text message. If you are under 16 years old, you must have your parent or guardian’s permission before signing up to our campaigns.
How do I donate via text?
You can donate by text message by sending the given keyword to the shortcode. This will cost your donation amount plus one standard rate message.
What happens when I donate via text?
You will be charged the donation amount plus the cost of your standard network rate.
If you choose to donate regularly via text your gift will be activated and your first donation will be immediately charged to your phone bill or pay-as-you-go credit.
Will I be contacted again?
When donating you have the option to provide marketing consent. If you choose to provide consent, then we may contact you via text message or mobile phone about this and other campaigns. You can find out more in our Privacy Policy here which also includes details of how you can opt-out of receiving marketing.
Can I add Gift Aid on my donation?
Yes you can. After making a donation, you will receive a link to a Gift Aid form via text message. Simply complete this form to apply Gift Aid to your donation.